richbet Privacy Policy – How We Handle Your Data

This Privacy Policy applies to all individuals who access the richbet website at richbet.vu, register an account, or use any part of the richbet platform. This includes registered players from Manila, Quezon City, Cebu, Davao, and across the Philippines.

By accessing richbet and registering an account, you acknowledge that you have read and understood this Privacy Policy. richbet reserves the right to update this policy at any time. The revised version will be posted on this page with the updated date shown above. Continued use of the platform after any update constitutes your acceptance of the changes.

richbet collects personal information that is necessary to operate the platform, verify player identity, process transactions, and comply with applicable requirements. The types of data we collect include:

We collect data directly from you when you register, make deposits or withdrawals, contact support, and use the platform. We also collect technical data automatically when you access richbet.

richbet uses the personal information we collect only for specific, legitimate purposes. We do not use your data for any purpose beyond what is described here without your consent.

• Account management: Creating and maintaining your richbet account, verifying your identity, and managing your player profile.
• Transaction processing: Handling PHP deposits and withdrawals to your Philippine bank account or e-wallet securely.
• Platform security: Detecting and preventing fraud, duplicate accounts, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring play patterns to identify signs of problem gaming behaviour and enabling self-exclusion tools.
• Customer support: Responding to your queries via live chat or email and resolving account issues.
• Platform improvement: Analysing usage data to improve the richbet experience for all players.
• Communications: Sending account notifications, security alerts, and — where you have opted in — updates about relevant platform features.

richbet shares personal data only where it is strictly necessary to operate the platform or comply with legal obligations. Sharing is limited to the following categories:

• Payment processors and financial partners: Necessary to process PHP deposits and withdrawals through Philippine banking and e-wallet channels. These partners process your data under their own privacy and security obligations.
• Identity verification providers: KYC (Know Your Customer) and document verification services used to confirm your identity and age (21+) before enabling withdrawals.
• Technology and infrastructure providers: Cloud hosting, security, and platform operations partners who process data strictly on richbet's behalf and may not use it for their own purposes.
• Law enforcement and regulatory authorities: richbet may disclose personal data when required by law, court order, or as necessary to prevent fraud, money laundering, or other illegal activity.

All third parties who receive richbet player data are bound by confidentiality obligations and are not permitted to use the data for any purpose beyond what is required to provide their service to richbet.

richbet employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption on all data transmitted between your device and richbet's servers
• Two-factor authentication (OTP) available for account logins to prevent unauthorised access
• Secure data storage with access controls limiting who within richbet can view player data
• Regular security audits of platform infrastructure and data handling processes

While richbet takes all reasonable steps to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

richbet uses cookies and similar technologies to operate the platform effectively, remember your session preferences, and analyse how the platform is used. Cookies are small data files stored on your device when you access richbet.

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting your ability to use richbet.
• Session cookies: Keep you logged in during your active session. These expire when you close your browser.
• Analytics cookies: Help us understand how players navigate the platform so we can improve the experience. Data collected is aggregated and not linked to individual identities.
• Security cookies: Used for fraud detection, bot prevention, and maintaining platform integrity.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of richbet.

richbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including:

• While your account is active and for a reasonable period after closure to comply with legal and regulatory obligations
• Transaction records are retained as required for financial compliance purposes
• KYC documents are retained for the period required under applicable obligations

When personal data is no longer required, it is securely deleted or anonymised in line with our data retention procedures.

As a richbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

richbet is strictly an adult platform. Only individuals aged 21 and above may register and use the platform. richbet does not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by a minor, we will immediately close the account and delete any associated data.

Parents and guardians are encouraged to use parental controls and monitoring tools to prevent access to online gaming platforms by minors.

richbet may update this Privacy Policy from time to time to reflect changes in platform operations, applicable requirements, or industry standards. The updated version will be posted on this page with a revised date. For significant changes, we may also notify registered players via email or in-platform notification.

We encourage you to review this policy periodically to stay informed about how richbet protects your data.

If you have questions, concerns, or requests relating to this Privacy Policy or richbet's handling of your personal data, please reach out to us:

• Email: [email protected] (plain text — not a clickable link)
• Live chat: Available 24/7 from within your richbet account
• FAQ: Visit our FAQ page for common questions about accounts and data

We aim to respond to all privacy-related queries within a reasonable timeframe. For urgent matters — such as suspected unauthorised account access — use live chat for the fastest response.